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Customer Service

Customer Service
 
Frequently Asked Questions
E-Mail Support
Privacy Policy
Directions
 
 
For inquiries about Part Numbers, Car or Truck information, Setup Sheets, or our Dealer Locator, please use the provided links to the appropriate sections.
Warranties
 
General Warranty
Defective merchandise policy
Engine warranty
Radio Issues
Engine Exchange Program
Learn about HPI
 
Company History
Careers at HPI
Telephone Assistance
 
If you still have a question, or need technical assistance, please call our customer service department. U.S. and Canada only.
1-888-349-4474
or
1-949-753-1099
Hours of operation are as follows:
Monday - 7:30am to 4:30pm
Tuesday - Friday 7:30am to 5:00pm
Please note that HPI has every other Friday and most U.S Federal holidays off. Click here for a current work schedule.
Dealer Specific
 
Distributor Information
Dealer Support Program
Visit HPI Racing
 

Do you need to bring a part to HPI for our Customer Service Techs to look at? Call and talk to our techs before dropping by so they know to expect you!

Our USA address is:
HPI Racing
70 Icon St
Foothill Ranch, CA 92610

Our phone number is:
(949) 753-1099
Our fax number is:
(949) 753-1098

From north Orange County or LA County:

5 or 405 South exit Bake Parkway
Left onto Bake Parkway
Right on Portola Parkway
Left on Glenn Ranch Road
Right onto Ellipse
Left onto Icon

From south Orange County or San Diego:

5 North exit Bake Parkway
Right onto Bake Pkwy
Right on Portola Parkway
Left on Glenn Ranch Road
Right onto Ellipse
Left onto Icon

From the 241 toll road (Riverside County):

91 Fwy to 241
Take 2nd Portola exit
Right on Glenn Ranch Road
Right on Ellipse
Left on Icon

From Rancho Santa Margarita:

Take first Portola Exit
Right on Portola Parkway
Right on Glenn Ranch Road
Right on Ellipse
Left on Icon

   
 
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